Returns & Refund Policy

We want you to shop with confidence. If you’re not completely satisfied with your purchase,
please review our return policy below.

🕒 Return Window

We accept returns within
7 days of delivery.
If more than 7 days have passed since your order was delivered,
unfortunately we cannot offer a full refund or exchange.

📦 Condition of Returned Items

Since fragrances are considered personal care products, we strictly enforce our return requirements
for hygiene and safety reasons.

To qualify for a return, your item must be:

• ✔ Unused and unopened.
• ✔ In the exact same condition as received.
• ✔ In the original packaging with the protective cellophane seal fully intact.

📩 Return Process

To request a return, please contact us at
[Insert Support Email]
and include:

• Your Order Number
• The reason for your return

If your request is approved, we’ll send you detailed return instructions.

💳 Refunds

Once your returned item has been received and inspected,
we’ll notify you via email regarding the status of your refund.

If approved, your refund will be issued to your original payment method within
3–5 business days.

⚠ Damaged or Defective Items

We stand behind the quality of every Veers fragrance.

If your order arrives damaged, leaking, or defective, please contact us
immediately at
[Insert Support Email]
with:

• Your Order Number
• A clear photo showing the issue

Each case is reviewed individually, and we’ll work quickly to provide either
a replacement or a full refund where appropriate.